Refund policy

Welcome to AminArt! Please read our policy carefully before placing your order.

About Us:
AminArt is a handmade, pre-order website specializing in unique art pieces such as shoes and bags. Every item is crafted on demand with care and precision, making each piece one of a kind.

Order Policy

  • All products on AminArt are made-to-order and handcrafted.

  • Due to the nature of handmade, customized items, no refunds or exchanges are allowed once the order has been confirmed.

Damage Claim Policy

  • If you receive a damaged product, you must file a claim within 3 days of receiving the item.

  • To file a claim:

    • Email us at [your email address] with your order number.

    • Attach clear photographs of the damaged item from multiple angles.

  • Claims submitted after 3 days will not be accepted.

Important Notes

  • Color, texture, and design variations are natural characteristics of handmade products and will not be considered defects.

  • By placing an order on AminArt, you agree to our no refund, no exchange policy.